FAQ
For all the important answers about your new project.
Frequently asked questions
Especially at the beginning of a new project, there are often many questions. We have collected the most important questions and answers for you here. Simply click on the topic that interests you to learn more.
What is UX design?
The abbreviation UX design stands for user experience. It is about designing and improving a product or service so that people enjoy using it. The most important goal is that your customers have a positive experience and find their way around easily when using your website or app.
What is "responsive web design?"
Responsive means adaptable. This means that your website automatically recognizes the device with which it is being visited – whether it is a smartphone, tablet or computer. The goal is that the page looks clear on every screen and is easy to use for all visitors.
How long does it take to create a website or online shop?
It usually takes about 3 to 6 weeks to complete a new website. However, this only works if you give us all the content such as texts, images and videos right from the start. Depending on how large or complicated your website is to be in the end, the work may take a little more or less time.
How much does a website or webshop cost?
What a website costs depends entirely on how big it is and what functions you need. Many special requests lead to a higher price. However, we make every effort to adapt the costs to your planned budget as much as possible. We would be happy to create a personal offer for you that is tailored to your needs.
What are the payment terms?
Once you have confirmed the order, you pay a deposit amounting to the first half of the price. You only pay the remaining amount once your project has been completed.
Do you also offer financing?
We do not currently offer payment by installments or financing. If you need financing, you can request it from a bank of your choice. This works similarly to a loan for a house or apartment.
Is there a contract obligation with a fixed term?
With us, there are no contracts with long terms to which you are firmly bound. Exceptions are only made if both parties expressly wish it – for example, in the case of a maintenance contract for the permanent maintenance of your website.
What do you need to create a website?
Exciting texts and high-quality photos or videos are very important for your website to be successful. The more good content you can give us, the better the result will be. Good content ensures that visitors like to stay on your site and decide on your offer. If you would like us to create texts and images for you, this will incur additional costs.
Can I manage my website or online shop myself?
We only work with programs that are particularly easy to use. This makes it much easier for you to manage your website or online shop. You can easily maintain your texts and images yourself via this system and edit your products and orders at any time.
Do you also take over the maintenance of my website or webshop?
A website needs to be maintained regularly, just like the operating system of a computer. There are always new updates that need to be installed so that everything remains secure and works well. Since this requires technical knowledge, these tasks should only be carried out by experts. We offer you this service and charge for the work by the hour. This service is voluntary – you decide when you need our help.
Can I rent a website or an online shop?
Currently, we do not offer a rental model.
Is it possible to get funding for website or online shop creation?
The government offers many funding programs that can help you finance your new website, online shop, or advertising pages. Depending on the program, significant subsidies for costs are possible. There is also special assistance for young companies that are just starting out. To find out if you can receive funding, it is best to ask your tax advisor or use the federal funding database. There you will find all current programs.
Do you also create logos or print products?
No. However, we would be happy to refer you to one of our partners.
Do you also create Google Ads or Social Media Ads?
No, we don't run ads ourselves. However, we would be happy to recommend experts who specialize in this. On your website or in your online shop, however, we install all the important tools that are necessary for your advertising – for example, the Google Tag Manager or the Meta pixel. This allows you to measure exactly how successful your ads are.